Overall Rating

Total Reviews: 425

4.8 

4 month ago

Received the best care! Staff is amazingly caring and so pleasant. Would recommend and would not hesitate to go there again if I needed to.

4 month ago

Great doctor & service

4 month ago

Great stuff, thank you

4 month ago

Very polite and thorough, waiting room really really nice!

4 month ago

Fantasy Professional and vey accommodating

4 month ago

Outstanding, fast access to exceptional care. Thanks!

4 month ago

Courteous and good medical care.

4 month ago

Great customer service and got me in fast without an appointment.

4 month ago

Dr. Susan is very personable.

4 month ago

Extremely clean throughout, no crowds or waiting like other Urgent Care facilities.?

4 month ago

Prompt and professional service!

5 month ago

Very satisfied.

5 month ago

Glad I was able to get seen so quickly and everyone was so friendly!

5 month ago

Super quick which I appreciated! Polite customer service. Clean environment

5 month ago

I am pleased to report my positive experience at Prima Immediate Care with Ms. Njomo, NP and the staff on duty mid-day, 4/12/2024. I received diagnostic testing onsite that helped determine next steps and an Rx to address asthma-like symptoms which was filled and waiting for me by the time by the time I made it to CVS after leaving the urgent care center. The facility is exceptionally clean and well-appointed. Everyone was very nice and attentive to my concerns. I was not rushed and appreciated everyone's willingness to listen to what I had to say along with the thoroughness of their answers to my questions. After I arrived, two sets of parents with children came in, and I observed them to be immediately processed and seen to. This urgent care facility appears to be well-organized and efficient-- staffed with very pleasant and patient medical professionals. This was my first time to seek out help from an urgent care, and I cannot emphasize enough how grateful I was to be tended to in the manner I was which went a long way to reducing the stress and anxiety I was feeling in that moment. I would definitely recommend the Fair Ridge location. For primary medical care, I also see the medical professionals associated with this urgent care, Prima Medicine, and also can recommend their care, as well.

5 month ago

Always excellent care!

5 month ago

Very happy with the care here!

5 month ago

Kind and respectful

5 month ago

No waiting, excellent care, and friendly staff!

5 month ago

Every one was very friendly welcoming and helpful.

5 month ago

All staff are amazing, nice and professional

5 month ago

Made an appointment the night before and was able to get in early the next morning. Reception was super friendly and helpful getting all my paperwork completed. I was seen quickly and was able to walk out with a needed prescription in no time. Will return to this location in the future if needed. Highly recommend.

5 month ago

My experience was very good. Staff and doctors were polite, caring, and incredibly informative. They took the time to listen, answer all my questions, and ensure I understood my treatment options.

5 month ago

Prompt service clear check in process and very defined treatment plan with no room for loose interpretation. Would absolutely utilize this facility again in the future if I am ever sick in the road again

5 month ago

Staff was amazing on diagnosing my symptoms. Would recommend this place to anyone that is in need of urgent care. Thank You Prima Immediate Care!

5 month ago

The front desk was very helpful and communicative, and I was seen very quickly. I felt like the doctor actually listened to me and explained her thoughts to me (not a common occurrence at other places!). Would definitely recommend going here over a Patient First or Urgent Care.

6 month ago

I would definitely recommend this place! Super friendly and informative.

6 month ago

Doctor Kelly was very nice and understanding. I will be back if I need further care.

6 month ago

Great visit. The Doctor and staff are very professional and friendly. Thanks for taking care of me

6 month ago

First class service from start to finish. I arrived around 12:45 PM on a Saturday which was about 15 minutes early expecting a long wait time as was my former experience with other urgent care facilities. I was pleasantly surprised that the person at the front desk greeted and checked me in right away. A brief time later I was being attended to. PBR Susane Njomo was very professional, listened to my concerns and came up with a solution to remedy my situation. This is certainly the world class approach I have been looking for and highly recommend Prima Immediate Care in Fairfax to others as well.

6 month ago

My appointment was on time, provided advice that I needed, and answered all of my questions. I would recommend and use this service again!

6 month ago

Great service and extremely friendly staff

6 month ago

They have amazing reviews for a reason! I was seen quickly and the receptionist was very kind and helpful. I saw Dr. Njomo, she was attentive and thoroughly explained the treatment she was prescribing. Great service and bedside manner, highly recommend

6 month ago

I was able to get in and be seen at a time that worked for me. The staff was very helpful and kind.

6 month ago

Did a medical for a DOT card. Everyone was so polite which made the experience a great one. Highly recommended

6 month ago

Prima immediate care was great. Everyone on the staff from the receptionist, nurse, to doctor was incredibly professional, caring, and fast acting. Couldn't have asked for a better experience. A+++ service all the way!

6 month ago

What a wonderful experience !! The nurse and the nurse practitioner were so nice!!! So fast , kind - great bedside manner and very knowledgeable.

7 month ago

Julia was so, so awesome and kind and really knew her stuff. Could not have been a better experience.

7 month ago

Dr. Njjomo, In very short order, ruled out COVID, Flu, and Strep Thank you.

7 month ago

Clean, fast, kind providers

7 month ago

Amazing service! From the minute I walked in to the minute I walked out everyone was very helpful and carried an great, reassuring energy! Thank you Angie for the shot, didn’t hurt at all. Just went for my TDAP but I will definitely be back for Primary or any other emergencies :)

7 month ago

Pleasant staff and doctors; nice service

7 month ago

The office called me for more info then informed me that a doctor was available. So my visit was a day earlier :) Dr. Suzanne N. was extremely polite, listened to all my concerns and gave me instructions to follow. That’s the way all appointments should go. One two skid do. Would definitely recommend.

7 month ago

The team at Prima Immediate Care Fairfax are the best! Organized, Caring and I was given the full attentive care needed! They helped me to secure a next day appointment with the doctor for a complete physical! Everyone here is so nice & compassionate. Dr. Alexa Kulick is AMAZING!!! Knowledgeable, thorough and she took time to listen to my concerns!!

7 month ago

Very clean and staff was professional.

7 month ago

Fabulous PA and receptionist.

7 month ago

Suzanne and Angie were absolutely amazing! They were pleasant and very helpful

7 month ago

Great experience and I’d recommend this place to anyone. Courteous staff, thoughtful treatment, and clean facilities

7 month ago

I went in for an urgent care visit, and everyone was super kind. They found a diagnosis quickly and were able to get me in and out rapidly. I would definitely go back if I needed urgent care again.

7 month ago

Very friendly and professional!

7 month ago

The doctor was really kind. Will definitely be going back

7 month ago

Extremely friendly and professional!

7 month ago

Always fast, friendly, and knowledgeable. I've seen Susan twice now and she is so kind and makes you feel heard. Highly recommend.

8 month ago

Wonderful first experience with U.S. medical care!!

8 month ago

Great care and quick service. The staff is always kind!

8 month ago

Friendly kind took care of me

8 month ago

Open on Sunday, no wait, very friendly and professional

8 month ago

Easy check-in and quick to help.

8 month ago

The clinic was fast , professional and addressed my issue. Everyone is nice and very caring .

8 month ago

Was admitted right at my appointment time and my x-ray was taken right away.

8 month ago

Great staff and great process.

8 month ago

I will be back for any emergency in the future!!! I made appointment online was seen right away within minutes. Doctor was very knowledgeable and listened to my concerns and gave a prescription for my infection. Thank you so much everyone who works there?

8 month ago

Friday during the snow storm I woke up with pink eye. I really needed to get medication as part of my business I see clients in their homes and as we know this is very contagious. The walking in clinic I usually go to was closed due to the weather even though the roads were clear and my doctors office also was closed. I knew Prima Care just opened next to Harris Teeter so I drove there to check and they were open! I was in and out with my script for anti-biotic eye drops. They get 5 Gold stars for being open during a snow event.

8 month ago

Execllent experience. No wait, clean facilities, helpful, friendly and efficient staff.

9 month ago

Friendly efficient fast

9 month ago

Dr Steward was very friendly and knowledgeable. She wrote me a prescription and explained how I should follow up with my pcp.

9 month ago

The nicest providers and a short wait time!

9 month ago

I came at 10 AM and got out in 20 mins. Pretty fast! Facility is very clean! I only wish the front desk staffs were smile a bit more! ?? I mean do you want to walk in a place where it is not welcoming? A hi and a smile could put a smile on someone’s face a lot! ??

9 month ago

1st time using Prima Urgent Care facility. Very pleased with the care provided by team.

9 month ago

I was able to make an appt online for the same afternoon. Everyone was very professional and the facility is very clean.

9 month ago

Some of the nicest people I have met in a long time. Friendly and professional at the same time. From the time I walked through the door to the time I left couldn’t have been more than 30 minutes. In that time I was given a thorough examination and all paperwork was taken care of in an efficient manner.

9 month ago

Very prompt, friendly service. Kelly, the NP was great! Did chest X-ray and took history, wrote prescription and I was on my way. Followed up with report same day. Great experience, will be back!