Google
2 month ago
Phenomenal customer service. Thank you!
2 month ago
Great staff and very friendly. I’ll definitely be coming back for any medical needs I have.
2 month ago
I went here because of the their good review and they were not wrong. The front desk and the Dr were phenomenal. They treated me with compassion and that made me feel so much better. I have never been shown compassion before at any other urgent care. I will continue to come here when needed. Thank you!!!!
2 month ago
Front desk and doctor were very professional and friendly. Recommended
2 month ago
I’m out of town and got great service from the team
2 month ago
Fast service and impecable quality. The personal are very kind. The doctor listen to you and takes the time to see you and talk with you about any concern or doubt. I definitely come back here if needed.
2 month ago
Great service, the nurse was really kind.
3 month ago
I like the service being fast and the staff is helping and understanding, thanks
3 month ago
Friendly and helpful staff. Answered all my questions and set expectations for treatment.
3 month ago
Nice staff, very pleasant people.
3 month ago
Thank you Prima urgent care!! I was having a horrible morning and thankfully was able to see Dr. Njomo right as the Fairfax location opened at 8am. I usually go to Prima Medicine, which is in the same building, but unfortunately could not get a same day appointment. Making an appointment via the Prima Urgent Care app was so easy and I’m so grateful for this office for being able to see me asap. Dr. Njomo and her staff that were working that day, especially the nurse named Michelle, were amazing! If you ever need medical attention asap I highly recommended Prima Urgent Care.
3 month ago
Good service
3 month ago
Very respectful helped alot
3 month ago
Great and easy for me
3 month ago
Great experience! I’ve been several times, and it has always been a positive experience. I am seen quickly, and the doctors are friendly and knowledgeable.
3 month ago
They are very nice , they give me a good care.?
3 month ago
Great experience, in and out fast, very friendly, professional and nice office
3 month ago
Very helpful and attentive staff and NP
3 month ago
Great, straightforward and comprehensive!
3 month ago
Great service. Rosa Haag?
3 month ago
great experience. Got diagnosed quickly and proper treatment
3 month ago
I was fortunate enough to have a virtual visit on the day I came down with Covid. The Doctor with whom I visited with virtually was kind, caring, and thorough. When my pharmacy called to verify if there might be an interaction between Paxlovid and another medicine that I was taking, the Doctor called me immediately to straighten things out which helped put me on to the road to recovery that much faster. This is the second or third time I’ve used Prima Urgent Care Fairfax and I highly recommend them!
3 month ago
The front desk assistant was attentive and kind. The doctor listened and was thorough!
3 month ago
Super fast service and kind hearted front desk and medical provider.
3 month ago
I wouldn't choose any other urgent care in the area. They treated me well and I'm appreciative.
3 month ago
Very professional service. Friendly staff. Did not have to wait to be seen. Seems like they kept to the appointment schedule very closely. Good place to be seen.
3 month ago
This was my first visit to Prima which recently opened in a shopping center near me where I shop regularly. My audiologist told me I needed to get my ears cleaned and said some Urgent Care clinics would do it. I walked into Prima on Fair Ridge Dr. in Fairfax and was pleasantly welcomed and very efficiently checked in. Two very competent Medical Assistants did all the preliminaries- weight, blood pressure, risk assessment- and almost immediately, Susan, the NP, came in, checked my ears and set up the equipment to do the cleaning. She explained everything she was doing as she did the procedure. She was quick, caring, professional and personable. The whole process took less than 30 minutes and I just walked out the door to go to Harris Teeter and do my grocery shopping. I highly recommend this Prima Immediate Care location.
3 month ago
It's the first time for me. Doctor is kind and nice. Good service!
3 month ago
Great experience from hello to goodbye - very attentive and knowledgeable staff! Thank you for taking good care of me!
4 month ago
Courteous staff, clean environment and prompt service.
4 month ago
I don’t live around this area but woke up in my hotel sick. I knew I needed to be evaluated. Check in was fast and easy. I didn’t have to wait long to be seen by the medical staff. They were kind, compassionate, thorough and caring. I highly recommend Prima Urgent Care!!!
4 month ago
I was seen pretty quickly. The nurse was very kind and personable. Dr Steward listened to my needs, assessed my situation and prescribed me the best course of action I could’ve asked for. I even got a work note all within in an hour.
4 month ago
Went in for a knee issue on a Saturday early afternoon, was taken care of by Angie and Kelly with the utmost care. We appreciated the attention to detail along with their recommendations for treatment. The office was very clean and bright as well.
4 month ago
Very Helpful, Detailed and Informative. Nothing compared to Concentra! I highly recommend the great service I had with Prima Urgent Care!
4 month ago
My televisit with Prima medicine urgent care at Fairfax was exceptional. It was very convenient. My provider took the time to understand my medical condition and to prescribe the appropriate medication to ease complications related to Covid. I couldn’t have asked for better care
4 month ago
Very pleasant Doctors and staff, very helpful
4 month ago
I went to Prima urgent care when I tested positive for Covid at home. The tool me to the examination room right away and after having my vitals measured and test samples taken, nurse practitioner, Kelly, visited me and gave prescription and advise. She answered all my questions very well and clearly. I was very impressed by the quality of care, professionalism, and the office overall.
4 month ago
Easy to schedule and reschedule appointments. Staff was great!
4 month ago
Awesome as always!
4 month ago
Friendly staff and quick visit! 10/10
4 month ago
Clean and convenient location. Staff was very friendly.
4 month ago
I have never visited an Urgent Care before. Did not know what to expect. I was pleasantly surprised by overall experience. Staff is caring and treatment was quick and professional. Thank you all for the help.
4 month ago
I could tell they were a little short-staffed but they still delivered excellent service and got me in and out quickly! I went in for an ear infection that had spread to my jaw and Susane gave me detailed and clear instructions on care and treatment, and prescribed me antibiotics (which is hard since I’m allergic to all the main ones). Thank you so much!
4 month ago
Was seen promptly with excellent service. Nurse practitioner Julia took the time to explain potential causes of my condition, options for treatment and directions for follow up
4 month ago
On time, thorough. Very courteous and professional and patiently answered all my questions. Put me at ease. Thank you!
4 month ago
Great experience with Prima Urgent Care.
4 month ago
Everyone was super nice and I was seen really quickly! Came in for a sprained ankle and thankful they had an x-ray.
4 month ago
Very fast and sweet people. Definitely will be my go to when me or my kids are feeling sick. Thank you so much!
4 month ago
Was seen very quickly and everyone was kind and caring. I didn't feel rushed and felt like they had my best interests in mind.
5 month ago
Everyone here was so sweet and I was seen in no time. I was not from the area but the workers made everything go smoothly and I felt like my needs were heard. Come here if you want to be taken care of by people who truly care :)
5 month ago
Super nice staff and quick service
5 month ago
Barely any wait time and very smooth check in. Fast flu and Covid tests. Scripts were sent to pharmacy before I even left.
5 month ago
Very professional staff and very fast processing. Great experience.
5 month ago
Quick and easy visit. They were great!
5 month ago
Simple to book appointment on line. Everyone very professional and provided all the information needed to resolve my medical issue
5 month ago
I was In and Out. I would go back.
5 month ago
Friendly urgent care that you can trust every one is at your service and helpful I should recommend this place to all my family and friends
5 month ago
This was an excellent experience from start to finish. Very nice staff. Sparkling clean office and waiting room and I will go again if needed. Better than my primary care office which often is difficult to get in. And close to home. Very impressed.
5 month ago
I would highly recommend Prima Urgent Care. The facility was clean, the staff was kind and efficient, and the doctor was great. My visit was quick and very helpful.
5 month ago
BEST!!!!
5 month ago
This was my first time visiting this urgent care and I could honestly said I had a wonderful experience. I had been very sick the last two days and anxious to get a diagnosis. I was able to get an appointment from my phone and 30 minutes after I made my appointment I was already meeting with a doctor. I got a diagnosed pretty quickly and luckily due to their location near a grocery store. I was able to get my prescription in 15 minutes. I was greeted by a receptionist who used my name, a nurse who was very polite and a Doctor Who is very experienced. I would return to this place again.
5 month ago
Excellent service, care and compassion towards patients!
6 month ago
Very efficient registration process… assistant and Nurse PA were exceptional!
6 month ago
Great service! These are my go to people for medical care if I can’t get to my regular doctor (which is quite often these days unfortunately).
6 month ago
Love having this place nearby. They are always quick and efficient you can literally get in and out in an hour. Especially for an xray. Wonderful when you don't want to have to wait long ER times!!
6 month ago
Prompt and professional care! So much faster than the ER and I understand cost effective as well. I wish I had found this facility sooner.
6 month ago
The staff was very courteous and knowledgeable.
6 month ago
I was there for the first time and I received a very nice welcoming from the reception and nice treatment from doctor every one is completely friendly i am happy find them
6 month ago
The receptionist and the NP were fantastic.
6 month ago
Took me back quickly and staff was very friendly
6 month ago
Place is wonderful for care!
6 month ago
Received the best care! Staff is amazingly caring and so pleasant. Would recommend and would not hesitate to go there again if I needed to.
6 month ago
Great doctor & service
6 month ago
Great stuff, thank you
6 month ago
Very polite and thorough, waiting room really really nice!
7 month ago
Fantasy Professional and vey accommodating
7 month ago
Outstanding, fast access to exceptional care. Thanks!
7 month ago
Courteous and good medical care.
7 month ago
Great customer service and got me in fast without an appointment.
7 month ago
Dr. Susan is very personable.
7 month ago
Extremely clean throughout, no crowds or waiting like other Urgent Care facilities.?
7 month ago
Prompt and professional service!
7 month ago
Very satisfied.
7 month ago
Glad I was able to get seen so quickly and everyone was so friendly!
7 month ago
Second or third time here, continues to be a good experience for me with friendly staff, very clean environment, thorough testing and explanations. Thank you
7 month ago
I am pleased to report my positive experience at Prima Immediate Care with Ms. Njomo, NP and the staff on duty mid-day, 4/12/2024. I received diagnostic testing onsite that helped determine next steps and an Rx to address asthma-like symptoms which was filled and waiting for me by the time by the time I made it to CVS after leaving the urgent care center. The facility is exceptionally clean and well-appointed. Everyone was very nice and attentive to my concerns. I was not rushed and appreciated everyone's willingness to listen to what I had to say along with the thoroughness of their answers to my questions. After I arrived, two sets of parents with children came in, and I observed them to be immediately processed and seen to. This urgent care facility appears to be well-organized and efficient-- staffed with very pleasant and patient medical professionals. This was my first time to seek out help from an urgent care, and I cannot emphasize enough how grateful I was to be tended to in the manner I was which went a long way to reducing the stress and anxiety I was feeling in that moment. I would definitely recommend the Fair Ridge location. For primary medical care, I also see the medical professionals associated with this urgent care, Prima Medicine, and also can recommend their care, as well.
7 month ago
Always excellent care! Staff was friendly and helpful. PA addressed the issue and explained causes and prescriptions to help.
7 month ago
Very happy with the care here!
7 month ago
Kind and respectful
8 month ago
No waiting, excellent care, and friendly staff!
8 month ago
Every one was very friendly welcoming and helpful.
8 month ago
All staff are amazing, nice and professional
8 month ago
Made an appointment the night before and was able to get in early the next morning. Reception was super friendly and helpful getting all my paperwork completed. I was seen quickly and was able to walk out with a needed prescription in no time. Will return to this location in the future if needed. Highly recommend.
8 month ago
My experience was very good. Staff and doctors were polite, caring, and incredibly informative. They took the time to listen, answer all my questions, and ensure I understood my treatment options.
8 month ago
Prompt service clear check in process and very defined treatment plan with no room for loose interpretation. Would absolutely utilize this facility again in the future if I am ever sick in the road again
8 month ago
Staff was amazing on diagnosing my symptoms. Would recommend this place to anyone that is in need of urgent care. Thank You Prima Immediate Care!
8 month ago
The front desk was very helpful and communicative, and I was seen very quickly. I felt like the doctor actually listened to me and explained her thoughts to me (not a common occurrence at other places!). Would definitely recommend going here over a Patient First or Urgent Care.
8 month ago
I would definitely recommend this place! Super friendly and informative.
8 month ago
Doctor Kelly was very nice and understanding. I will be back if I need further care.
8 month ago
Great visit. The Doctor and staff are very professional and friendly. Thanks for taking care of me
8 month ago
First class service from start to finish. I arrived around 12:45 PM on a Saturday which was about 15 minutes early expecting a long wait time as was my former experience with other urgent care facilities. I was pleasantly surprised that the person at the front desk greeted and checked me in right away. A brief time later I was being attended to. PBR Susane Njomo was very professional, listened to my concerns and came up with a solution to remedy my situation. This is certainly the world class approach I have been looking for and highly recommend Prima Immediate Care in Fairfax to others as well.
8 month ago
My appointment was on time, provided advice that I needed, and answered all of my questions. I would recommend and use this service again!
9 month ago
Great service and extremely friendly staff
9 month ago
They have amazing reviews for a reason! I was seen quickly and the receptionist was very kind and helpful. I saw Dr. Njomo, she was attentive and thoroughly explained the treatment she was prescribing. Great service and bedside manner, highly recommend
9 month ago
I was able to get in and be seen at a time that worked for me. The staff was very helpful and kind. They listened to my problem and came up with best solution how to help me.
9 month ago
Did a medical for a DOT card. Everyone was so polite which made the experience a great one. Highly recommended
9 month ago
Prima immediate care was great. Everyone on the staff from the receptionist, nurse, to doctor was incredibly professional, caring, and fast acting. Couldn't have asked for a better experience. A+++ service all the way!
9 month ago
What a wonderful experience !! The nurse and the nurse practitioner were so nice!!! So fast , kind - great bedside manner and very knowledgeable.
9 month ago
Julia was so, so awesome and kind and really knew her stuff. Could not have been a better experience.
9 month ago
Dr. Njjomo, In very short order, ruled out COVID, Flu, and Strep Thank you.
9 month ago
Clean, fast, kind providers
9 month ago
Amazing service! From the minute I walked in to the minute I walked out everyone was very helpful and carried an great, reassuring energy! Thank you Angie for the shot, didn’t hurt at all. Just went for my TDAP but I will definitely be back for Primary or any other emergencies :)
9 month ago
Pleasant staff and doctors; nice service
9 month ago
The office called me for more info then informed me that a doctor was available. So my visit was a day earlier :) Dr. Suzanne N. was extremely polite, listened to all my concerns and gave me instructions to follow. That’s the way all appointments should go. One two skid do. Would definitely recommend.
10 month ago
The team at Prima Immediate Care Fairfax are the best! Organized, Caring and I was given the full attentive care needed! They helped me to secure a next day appointment with the doctor for a complete physical! Everyone here is so nice & compassionate. Dr. Alexa Kulick is AMAZING!!! Knowledgeable, thorough and she took time to listen to my concerns!!
10 month ago
Very clean and staff was professional.
10 month ago
Fabulous PA and receptionist.
10 month ago
Suzanne and Angie were absolutely amazing! They were pleasant and very helpful
10 month ago
Great experience and I’d recommend this place to anyone. Courteous staff, thoughtful treatment, and clean facilities
10 month ago
I went in for an urgent care visit, and everyone was super kind. They found a diagnosis quickly and were able to get me in and out rapidly. I would definitely go back if I needed urgent care again.
10 month ago
Very friendly and professional!
10 month ago
The doctor was really kind. Will definitely be going back
10 month ago
Extremely friendly and professional!
10 month ago
Always fast, friendly, and knowledgeable. I've seen Susan twice now and she is so kind and makes you feel heard. Highly recommend.
10 month ago
Wonderful first experience with U.S. medical care!!
10 month ago
Great care and quick service. The staff is always kind!
10 month ago
Friendly kind took care of me
10 month ago
Open on Sunday, no wait, very friendly and professional
10 month ago
Easy check-in and quick to help.
10 month ago
The clinic was fast , professional and addressed my issue. Everyone is nice and very caring .
10 month ago
I made an appointment from home and was seen soon after I got there. Both the nurse and nurse practitioner were friendly, helpful and diligent in helping me with my issues. Highly recommend this urgent care facility. Easy to make an appointment and easy to check in when I got there
10 month ago
Great staff and great process.
10 month ago
I will be back for any emergency in the future!!! I made appointment online was seen right away within minutes. Doctor was very knowledgeable and listened to my concerns and gave a prescription for my infection. Thank you so much everyone who works there?
11 month ago
Friday during the snow storm I woke up with pink eye. I really needed to get medication as part of my business I see clients in their homes and as we know this is very contagious. The walking in clinic I usually go to was closed due to the weather even though the roads were clear and my doctors office also was closed. I knew Prima Care just opened next to Harris Teeter so I drove there to check and they were open! I was in and out with my script for anti-biotic eye drops. They get 5 Gold stars for being open during a snow event.
11 month ago
Execllent experience. No wait, clean facilities, helpful, friendly and efficient staff.
11 month ago
Friendly efficient fast
11 month ago
Dr Steward was very friendly and knowledgeable. She wrote me a prescription and explained how I should follow up with my pcp.
11 month ago
The nicest providers and a short wait time!
11 month ago
I came at 10 AM and got out in 20 mins. Pretty fast! Facility is very clean! I only wish the front desk staffs were smile a bit more! ?? I mean do you want to walk in a place where it is not welcoming? A hi and a smile could put a smile on someone’s face a lot! ??
11 month ago
1st time using Prima Urgent Care facility. Very pleased with the care provided by team.
11 month ago
I was able to make an appt online for the same afternoon. Everyone was very professional and the facility is very clean.
11 month ago
Some of the nicest people I have met in a long time. Friendly and professional at the same time. From the time I walked through the door to the time I left couldn’t have been more than 30 minutes. In that time I was given a thorough examination and all paperwork was taken care of in an efficient manner.
11 month ago
Very prompt, friendly service. Kelly, the NP was great! Did chest X-ray and took history, wrote prescription and I was on my way. Followed up with report same day. Great experience, will be back!