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Direct Review
4 month ago
The staff was great and friendly. Couldn't get into my doctor for a appointment. Your team helped figure out the issue with my pain and helped me take care of it and even gave me exercises to help the pain in the future. Couldn't have got a better experience. Glad I didn't go to the ER. I would still be there, lol but would recommend Pine Knob Urgent to everyone.
4 month ago
Got in quickly, everyone was so kind and answered all my questions.
4 month ago
I'd like to thank the staff for their patience and support in resolving my sickness. Everyone was very kind, taking great care of me and making sure I was as comfortable as possible. This was my first time coming here and I will be back upon necessary and I will absolutely recommend Pine Knob Urgent Care to all my family and friends!
4 month ago
The office is so efficiently run. I appreciate not wanting for hours to see a doctor
5 month ago
Everyone was very professional, from reception to the MA's & then the Provider. They were all kind and took care of me in a timely manner. When I need care that's were I go & always recommend them to others in need.
5 month ago
Quick, effective, efficient AND friendly. A very nice combination.
5 month ago
Thank you so much for taking my concerns seriously. It was very nice to be seen so quickly.
5 month ago
Staff and providers are amazing!
5 month ago
We are always warmly greeted and seen in a timely fashion! All the staff are friendly accommodating and knowledgeable, which I love! Such great care, right around the corner, can't beat that!
5 month ago
had an awesome experience here when I cut my finger and needed stitches. the staff was very friendly
5 month ago
Yes! I came in with excruciating pain in my back and abdomen. The whole staff was incredible in helping me. I have to say that PA Shannon Trantham was incredible! I was in severe pain and she remained calm and very helpful. She also took the time to help me find and schedule a STAT CT scan for me. She went out of her way to help me and make sure I was taken care of. Once I had the CT scan, she followed up with me within hours. I wish all PAs had her compassion, knowledge and dedication to their patients! Thank you Shannon for your care. Brandi Forshey.
6 month ago
Amazing care! Always attentive and respectful. Best urgent care around!
6 month ago
Online check-in allows patients to avoid time spent in the waiting. The staff is wonderful from the front desk and every person I interacted with through my checkout. I highly recommend this Urgent Care facility. Clean, caring and efficient.
6 month ago
I just moved to the area about a month ago. I was impressed with how welcoming the environment was. The nurse and doctor I had were awesome. They did the test that were needed and got me on antibiotics. They was no wait time and I was in and out within 35 minutes.
7 month ago
Christian the PA was phenomenal as well as the support staff that took my vitals and cleaned out my bite wound. Professional, timely, kind, and I felt cared for. Probably the best urgent care experience I’ve ever had. Thank you all!
7 month ago
Great service! Workers were very kind and patient, amazing staff!!
7 month ago
I saw a PA and two assistants today and they were all fantastic! Could not be happier with Pine Knob Urgent Care.
7 month ago
Very professional staff, got the right medication to make be better.
7 month ago
This is a hidden gem practice in Clarkston ! It's almost like nobody wanted to know about the Glenn Lake in Glen Arbor Michigan but eventually everybody knew. If I could, I keep it to myself. Staff is friendly great service PAs and doctors are amazing!!!! Thank you to Lydia, who is always smiles up to her ears and all other staff ,super!!!! My back if feeling much better.
7 month ago
The ability to make an appointment ahead of time was extremely convenient. Also, greatly appreciated that they were right on time of scheduled appointment. In fact even early! Great job keep up the great work.
8 month ago
Friendly and knowledgeable staff. Great and inexpensive service. Quick visit, I went there for a couple of stitches and was in and out in about half an hour. I would definitely recommend this place!
8 month ago
Very friendly and excellent care!
8 month ago
Christian and Kyle were extremely thoughtful, answered any questions I had, and made me feel welcome and heard during a difficult time for my health. I would recommend their care any day of the week!
9 month ago
This is a great team here at Pine Know Urgent Care I’d definitely recommend this location ??
9 month ago
Minimal wait time and got the care I needed. Very satisfied. Would recommend going there when you need urgent care.
9 month ago
I would like to thank all the staff especially the kind Dr. at Pine Knob Urgent care. I was very sick with flu /bronchitis For 3 weeks in January. Finally when i couldn’t shake it I went to Pine Knob Urgent Care and got in right away No waiting, could make appointment on line. Dr. Prescribed antibiotics which worked. I would not hesitate to Return again if needed!
9 month ago
Very professional and kind staff! Always taking care of our community when you need someone for medical care. So glad they are part of the Clarkston community... This urgent care is the best!!?
9 month ago
Cannot say enough about the professionalism and courtesy of the people I interacted with. Everyone was so very helpful, answered all my questions and made me feel like I was in good hands during my time of need. I would highly recommend this urgent care facility to everyone.
9 month ago
Friendly, knowledgeable and efficient. I highly recommend Pine Knob Urgent Care.
9 month ago
I was seen on an emergency. All staff from the front desk, to the nurses, as well as the doctor, were very professional and helped me. I am feeling much better now. Thank you .
9 month ago
10 Loved this place! I will be letting my provider know how great this place is! Kyle was very kind and compassionate. I would give Kyle 10 stars if I could! The doctor was very professional and thorough. The front desk lady Super kind and helpful. Thanks for your caring, kind care.
9 month ago
There customer service was amazing I drove 40 minutes to go to this Location, The entire Staff was Amazing. Also the clinic was clean the wait time was Fast.
9 month ago
Thought everyone did an excellent job. I'm happy to know you all are nearby and can provide in emergencies and assist my primary care Dr. perfectly. Beautiful nice clean building and facility. Lovely and accommodating staff personal. Already feeling night and day better with medication for my sinus infection and my voice coming back after 3-4 weeks of being gone and DayQuil and NyQuil but working and a worsening sore throat. Thank you!
10 month ago
Great service for me every time I needed them during significant illness. Service is always prompt and courteous.
10 month ago
Everyone there is ALWAYS nice and compassionate. Never a long wait either!
10 month ago
They made me feel at ease and comfortable the wait was not long and they were able to get me back quickly. I will definitely go back if I have any medical issues and highly recommend othered going there when they have urgent care needs.
10 month ago
Staff was very friendly,gentle and thorough..I needed stitches and everything was explained.
10 month ago
This is my go to when needing urgent care. They are quick and always friendly
10 month ago
The staff is wonderful & welcoming. The doctor was very thorough. I felt well taken care of and not rushed out. It's comforting to know we have such a high quality urgent care in our community.
10 month ago
Great place. Welcoming and takes time to understand your symptoms and helps you get going. This place is my go to for urgent care visits.
11 month ago
Very nice staff, I would return anytime. My script had to have been called in immediately as it was ready super quick. Thank you.
11 month ago
Everyone I came in contact was friendly and helpful.
11 month ago
Prompt service, and addressed all my concerns in a very professional manner to get me on the road to recovery! Very pleasant experience. Thank you!
12 month ago
Everyone was very kind, attentive and helpful. I also appreciated their expeditious service.
12 month ago
Everyone I had contact with were very kind and compassionate, going the extra mile to make sure I was comfortable. I was seen promptly, x-rayed promptly, and sent on my way in under an hour.
12 month ago
Always easy, friendly and efficient. Get in line online and barely any wait time. Staff is also very nice!
12 month ago
Everyone was so nice! You couldn't even tell they had been working so long with back to back patients. I was so grateful they let me come in shortly before closing. Thank you!
12 month ago
Went in for flu-like symptoms and was seen within 15 minutes of arrival. I got swabbed for flu & Covid and had my results quickly. Whole process took less than an hour.
12 month ago
Service was fast and professional. I’ve brought my kids here many times, but I usually sought care at a clinic I had been using for years. The Pine Knob facility is clean and pleasant, and I will now make it my place to go when I need urgent care.
12 month ago
The staff are always kind and nice even when they are super busy. Especially when dealing with people who are impatient. Best urgent care I've been to so far. Why I always come to this one.
12 month ago
The medical assistant was helpful, efficient, and friendly. The PA was very helpful, understanding, and kind. He listened to my concerns and prescribed what I think was the right medicine. Everyone, including the ladies at the front desk, were professional.
12 month ago
Friendly, prompt, caring
12 month ago
Wait time was short and the care provided was excellent
12 month ago
Great urgent care, love the staff!
12 month ago
The doctor and the staff were really nice to me and I didn't have to wait very long. I will be back when I need them. thank you
12 month ago
Wonderful staff. Would recommend this facility to anyone who needs care. Seen and treated the same day. Kudos to the nurses and Doctors!!!!!!
12 month ago
I want to compliment you guys on the quick and friendly response time. You guys really do a nice job.
12 month ago
I love the App to let you know how the line is progressing. I also liked that I went out to my car to wait and got a phone call when my name was called to let me know it was my turn. Keep up the good work! ?
12 month ago
Came it right before closing. They got us right in and out quickly. Staff was friendly
12 month ago
I came in from out of town for the holidays and had gotten sick- they had taken me in fast.
12 month ago
They were super friendly and it was a very timely visit.
12 month ago
Very caring compassionate staff, I’m in medical myself, I was impressed!
12 month ago
Had a great experience today for my first time at this urgent care. Staff was friendly , helpful and quick to get me in and out! Truly appreciate!
1 year ago
This was probably the best experience One could ask for. Quick, easy, and helpful.
1 year ago
We always feel great about being seen by your office. Everyone is friendly even when it is busy. We got in and out fast. Our prescription was ready and waiting at the pharmacy. The PA was hesitant to overprescribe antibiotics which I appreciate; but also gave us an opportunity to call if it just isn't getting better and we can fill a prescription at a later time. All in all we had another great experience.
1 year ago
All the staff were wonderful. They really care about the patients. Thank you
1 year ago
So thankful for Pine Knob Urgent care. They always take time and listen, and they explain what's wrong and what needs to be done. We highly recommend them
1 year ago
Being a working person who only has time to go to a doctor on weekends, their long weekend hours, both Saturday and Sunday, are EXTREMELY appreciated! The staff are very nice and helpful! This is my clinic of choice.
1 year ago
Went in for an UTI ? Everyone was helpful, knowledgeable, and efficient. Loved the online scheduling. The quickest appt I have ever had there!!
1 year ago
Staff are friendly, knowledgeable, and efficient. Check-in process is easy. Waiting room is clean and comfortable. TV monitor in the waiting room shows your place in line. Open on Sundays from 8:00 - 6:00.
1 year ago
FRIENDLY AND GREAT SERVICE!
1 year ago
A hidden gem in Clarkston The staff is very friendly and professional. I have never waited more than 20 minutes. I was very satisfied with there care. Highly recommend.
1 year ago
Friendly staff, cozy office, and great doctor. They also have a screen that shows your waiting time, so there is no guessing. I'm glad I stopped in.
1 year ago
Excellent reception upon arrival. Quick to get ins approval and efficiency, top notch First Nurse was kind, explained what the next steps were and asked me detailed questions to inform the physician The Doctor was attentive to my concerns and needs, she was quick to get lab results and explained in great detail about my issue and the medications prescribed. I am grateful also for the entire staff’s willingness and agreeing to see me when I ran into the building at 5:55 pm finding they closed at 6 They treated me like I was a long time patient!! Super great experience WILL GIVE REFERALS ?? ? God Bless and thank you
1 year ago
I thought the staff was very professional, thorough, kind and compassionate. I will definitely use Pine Knob Urgent Care again if needed. Thank you.
1 year ago
Everyone was kind and efficient. Wait time was less than most that I have experienced
1 year ago
Your Staff is TOP NOTCH !! Professional, Friendly and Caring beyond what I have ever experienced.
1 year ago
Once again my recent experience was excellent! The PA was excellent. Really took time to listen. Medical assistant was fantastic! Front desk receptionist friendly and outstanding! Efficient online appointment booking. TV screen in office telling wait times. Waiting room has one side for sick patients and another for wellness visits!! Well done. I have a primary care physician, but was out of the office. Always feel I get proper care when urgent needs arise. Great knowledge on asthma!
1 year ago
I had an amazing experience, all of you are so professional and kind....I recommend Pine Knob Urgent Care!!
1 year ago
Kyle the MA went above and beyond. Great job with the ortho glass splint. Christian the PA is prompt, professional smart, and practices medicine with humility
1 year ago
This was my first time going and everyone in there was super helpful. They made me feel like they cared and took the time to actually help me. I would recommend to anyone that needs quick medical help.
1 year ago
Wonderful service every time! Grateful for the caring and professional staff!
1 year ago
This place is amazing, make an apt and they always seem to get you in right away.
1 year ago
Thorough. Listened to me and didn’t rush me.
1 year ago
Friendly and professional care completed in a timely manner
1 year ago
My 1st time at a Urgent care facility and it was a very pleasant, unstressful and great final outcome of repair. Everyone was very nice and Christian did an excellent job stitching me up, thanks to all involved. I hope I don't have to visit anytime soon but at least I know where to go now.
1 year ago
Pine Knob Urgent Care delivers excellent urgent care, with the emphasis on Care.
1 year ago
10 - definitely.?? Everyone was so nice and really listened to the reasons I was at the clinic. Great place!!??
1 year ago
Outstanding care quick and extremely helpful staff a great experience for getting stitches
1 year ago
Friendly, smiley and professional staff!
1 year ago
Fast and courteous service. Thank You !
1 year ago
I felt very heard here, the entire staff was so genuine and thorough. The staff member doing my EKG explained where every single lead was going and made sure I was comfortable the entire time. The PA and assistant were phenomenal, very clear and repeated to me the instructions going forward. Their care and concern for my future health was very sincere. I have a follow up with a primary care doctor Tuesday! I honestly would not have had the confidence to make that appointment if they didn't validate my concerns about my health. THANK YOU ALL. Sorry I cannot remember names!!
1 year ago
Recently, had 3 members of my family at urgent care. No appointment was necessary. We were able to walk in and were promptly treated. The staff were efficient, professional, and demonstrated a caring and friendly bedside demeanor. They treated our symptoms and made sure we were comfortable and had what we needed prior to us leaving. They had no idea that I’m a nurse in our community. I was thoroughly impressed by the level of care they provided. I was immediately glad I chose urgent care for our needs. I would definitely recommend and use again. It’s reassuring to know they are serving our community.
1 year ago
10!! Thank you? No it was all good experience, I would recommend for sure.
4 year ago
The staff seemed very professional and knowledgeable.
4 year ago
went today great staff & very friendly...
4 year ago
This is the only Urgent Care we use. There is never a long wait and the staff is Wonderful!
5 year ago
This place is great, Cassy was so helpful and friendly, she is wonderful! Lisa was very nice too. I will definitely be back if I need to.
5 year ago
Cassy was more than helpful, she was very nice and deserves recognition for being so great! Lisa was really nice and I appreciate the friendliness at this place, it is rare nowadays to find such help, thank you!
5 year ago
Went in last week to get a steroid shot for my eczema break out and the staff was absolutely amazing. They listened to what I was saying and listened to the route of treatment I preferred without trying to steer me in a different direction like a lot of other doctors do. I was in and out in under an hour if not 45 minuets. I even received a follow up call checking up on how I was doing. Some of the best care I've ever been given at any doctors or urgent care. Will definitely be making the drive back out if need be!
5 year ago
Quick great service! Would recommend
6 year ago
Very happy with the staff and doctors - saw me very quickly - very thorough visit
6 year ago
Top staff all are professional and ER trained! On site X-ray imaging.
6 year ago
Friendly staff and fast service!
6 year ago
Thank you Pine knob urgent care! I needed a few stitches and you guys took great care. I was in and out and everyone was friendly. Not the first time I've been there either. I've had my kids in before and had the same service. So great to have a local place that cares and is so friendly.
6 year ago
Thank you Pine Knob Urgent Care for the great service! I brought my 13 year old son in yesterday for stitches in his hand. The staff was courteous and kind. We did not have to wait long to be seen. Our PA did a great job in closing the laceration quickly, while taking the time to calmly explain to my son what he was doing through out the procedure. As an ER/Trauma nurse, I must say that the wound closure is pretty, too... and his scar should be minimal ;-).
6 year ago
My husband and I have both been here a few times. Very pleased with the care we have received every time. We will continue to go here even though there are several urgent care facilities closer to our home.
6 year ago
Been to this office several times. As with any walk in clinic, you never know the wait time. Lobby is always pretty quiet. Doctors and staff have always been pleasant.
7 year ago
Such a great caring staff, very pleased. They took great care of me with my broken foot, made me as comfortable as possible, visit/X-rays/and splint within an hour and a half, much better than any other urgent care I've been to. They even wheeled me out in a wheelchair to my car. I will definitely recommend them and go back for any other medical treatment. Thank you so much, bless you all, amazing work and knowledge!
7 year ago
Pine Knob Urgent Care is hands down the BEST! We've seen both doctors and they are equally as kind, attentive & thorough! They went above and beyond for us. This level of care is rare to find elsewhere, and we highly recommend this team!
7 year ago
I highly recommend this urgent care (especially for pediatric urgent care needs). The staff is extremely caring, friendly and knowledgeable.
7 year ago
Great staff and doctors. My daughter needed a sports physical and they were quick and it was only $20. Also been there for illness and fractured wrist and they were great as well and very friendly.
7 year ago
Fantastic Urgent Care. Doctor and nurse was very thorough. Clean and professional, with wonderful staff.
7 year ago
I would highly recommend going here. The staff, nurse, and doctor were very caring, and you didn't have to wait a long time to be seen. From start to finish I was there maybe 40 minutes top. I'm so thankful to have found this place, it definitely will be my go to when I can't get in with my regular doctor.
7 year ago
I will go back here in a heartbeat! They treated my little girl right away and were beyond friendly and caring. They put me and her at ease. I have never experienced such great care at an Urgent Care facility before. The nurses and Doctor were AMAZING!
7 year ago
While waiting for my flu results the doctor asked if I would like the light turned off so I could rest.
7 year ago
They are quick, efficient and friendly! I was in and out in 30 minutes. Better than any of my other doctors offices!
7 year ago
Very fast and efficient! Was taken back within 20 min after I filled out my paperwork, MA walked out and the doctor walked right in! And even got a follow up call! Highly suggest!
7 year ago
Our family has been about 4 times & each time we've received exemplary care. Everyone from the front desk, nurse to PA was top notch. Thank you Pine Knob Urgent Care.
7 year ago
They did not make you wait, which is one reason I don't like going to the doctors.
7 year ago
Best care around. Friendly staff and thorough doctors. Fast too.
7 year ago
Best urgent care ever! Cindy was my nurse and held my hand for a painful exam. She made me feel like my mom was there with me
7 year ago
I was very happy with the care given to me. It's been 24 hours and I am feeling much better. Thank you to the Dr. and staff for treating me so well. Customer service is everything!!
7 year ago
Very friendly staff, nice facility, clean and welcoming. My wait was less than 5 minutes, was in and out for bronchitis/sinus infection in a half hour. So very happy to have a great urgent care nearby!
7 year ago
Even though my wait time was a little long, which was no fault of Pine Knob Urgent Care at all. There were so many sick little ones waiting to be seen, so I didn't mind the wait at all. When I was finally seen the staff was so very friendly, and made me & my family feel right at home. I had never heard of another doctor coming from another hospital after their shift ended, just to help out because they were busy. My husband & I thought that was awesome!!
7 year ago
Nice, clean facility and staff was quick and caring. I was in and out in an hour for severe back pain. They even took EKG to rule out anything more serious. They had a nice kids come we with tablets and toys, kids even kept busy and entertained. Highly recommend!
7 year ago
Amazing. In and out super quick with great staff! Felt better by evening!!!! Highly recommend!
8 year ago
Always quick and attentive!!! Always in and out quick!!