Title: Exceptional Care from Nurse Practitioner Irma and Medical Assistant Heather
Rating: ★★★★★ (5/5)
I recently had an appointment at U-Care and I cannot say enough good things about the care I received from Nurse Practitioner Irma and Medical Assistant Heather. From the moment I checked in, Heather greeted me with a warm smile and genuine kindness. She took the time to patiently verify my information, answered all my preliminary questions, and made sure I was comfortable in the waiting area.
When Nurse Practitioner Irma came in, her professionalism and compassion immediately put me at ease. She listened carefully to my concerns, asked thoughtful follow-up questions, and explained every step of the exam in clear, reassuring language. Irma demonstrated a deep knowledge of my condition and took the time to discuss various treatment options, along with potential side effects and expected outcomes,
so I could make informed decisions about my care.
By the end of my visit, I felt truly heard, thoroughly educated, and confident in my treatment plan. Irma and Heather exemplify the best in healthcare: expertise, empathy, and genuine patient-centered care. I wholeheartedly recommend them—and the entire staff—to anyone seeking friendly, professional, and attentive medical service. Thank you, Irma and Heather, for going above and beyond!
Jalieba