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Made appointment online. Got there and immediately takenn care of for a lab test, then a short wait while taking vitals. Then another short wait in consultation room. Doctor was very pleasant and listened to me about medication (antibiotic) I needed/preferred. I was in and out in less than an hour. I would go back again when needing same-day care because there's always a wait for an appointment at my regular GPs office.
Excellent service on today. Staff was efficient, informative, and great soft skills.
The PACS Urgent Care center treated my son's injury promptly and effectively. All of the staff including the intake staff, the nurse and doctor were smart, professional, kind and courteous.
The entire staff is very pleasant and friendly. Dr Lam is awesome he took the time to educate me without me asking any questions and his bedside manner is awesome. I wish I could use him as my primary care physician but he only works at the urgent care center. Highly recommended if I could give more than 5 stars I would.
This was my first visit. I am fairly new to the area. Everybody was so kind and nice to me. I will differently come back again. Keep up the good work and thank you for caring.
Needed to run to an urgent care clinic and was very impressed. Very friendly staff, quick excellent service. Highly recommend.
They were awesome and timely efficient in my time of need. Thank you all so much!
Clean fast and very professional
This is one of the friendliest and cleanest urgent care I've been to. The front desk staff was lovely They immediately took me back and the doctor was in shortly after. Enjoyable experience overall. I highly recommend.
I was redirected to this urgent care & this was the fastest I've ever been processed & seen. All the staff had a great attitude & it it weren't for being sick it would have been an enjoyable visit.
After being to many urgent care centers in the DMV area, I truly believe this is the best experience I've had at one yet. Maybe I just got lucky, but there was absolutely no wait, which seems unheard of during COVID times. The check in process was seamless and the staff is extremely friendly and accommodating. Very clean facility. I highly recommend!
Absolutely amazing team!
I went for a covid test..I was very happy with my experience! Everyone was very kind and helpful! Will definitely go there again if I need to. Thank you very much!
I called in to schedule an appointment for drive thru rapid covid testing. They didn't have availability for 2 days and didn't offer walk ins, but i took it. Something told me to go in today anyways. The nice woman up front asked me if I had any symptoms, I told her my case, and asked if there was anything she could do to help. She informed me they had just had two cancelations and she could get me right in. They even helped me register. Easiest experience ever. Everyone from nurse to doctor, hello to goodbye was polite. If I'm ever local and in need of care I will return.
I have been to this location 4 times since they opened. Each time I was seen pretty quick. No long wait. All the staff have been very friendly and easy to talk to. All very kind and helpful! Great experience at each visit!
Highly recommend this place. Staff is super polite. Lucky to have this urgent care so close to home.
Excellent staff, extremely helpful and accommodating. Highly recommend.
Highly recommend.. Excellent staff and services!
The staff here is excellent. I had great treatment for my finger sprain despite the office being busy by the volume of covid related issues coming through the door. This office is professional & friendly. Highly recommend.
I have used this Urgent Care 3 times now and they are always so kind, professional, and efficient. The last time that I used them on 12/29/2021 I was there for a Covid-19 test. The line outside was very long but they stayed organized and took care of 30 Covid test patients as well a patient with a laceration and a patient who collapsed and had to be transported to the hospital by ambulance in less than 2 hours. They put their lunch breaks on hold until after 2 pm so that everyone who had been waiting could be seen. Such a great staff to be around. Thank you for all you do everyday.
I am happy to have that office in our neighborhood, it is one of the best urgent care facility I've ever visited! Everyone in the office include the doctor that I interacted with were so nice, friendly, helpful and answered all of my questions. Also the facility was super organize, clean, and finally easy parking I recommend it to anyone
Visited for a rapid Covid test and the service and facility was awesome. The stuff is very friendly, knowledgeable and professional. I have a great experience at this place. I highly recommend PACS!!!
I just got a Covid test at PACS today and the service was incredible. They are very quick doing the test. Full of professional people. Thank you PACS!!
Doctor Arlene was the best!
Everytime I come here the staff are wonderful! It's quick and efficient. Very clean inside. If you're looking for a place to get medical care the PACS team has you in good hands.
Really great experience!! Both times I've been here I have been treated efficiently and they are great with any questions you have! Awesome doctors and nurses!! Recommend this urgent care to anyone
The only place open for Covid testing all over town and are keeping things rolling! Wonderful staff, very quick turn around. Will definitely be coming back if I have any more need of Covid testing (but hopefully not).
PACS has been wonderful each time we have visited their Alexandria Facility. From the time we walk in the door to the nurses, doctors and staff. They are all wonderful. Quick and professional! Thank you PACS.
After an afternoon searching around for a CovID test, I finally found this wonderful clinic. It could not have been easier or more pleasant. This is an island oasis in a sea of terrible walk-in urgent cares. Kala (pronounced Kay-lah) was very kind to me
I've been here twice this week for a strep test for my son and then again for myself a few days later. My wife came as well for a strep test. (It's been a week). PACS urgent care was friendly, fantastic and fast every time! My family will be back for sure. Although hopefully not anytime soon.
I've been here a couple of times and they've been pretty fast and extremely helpful. They're new in the neighborhood and very glad they have come to Alexandria!
I went twice and both experiences were pleasant. The staff is professional and friendly. Both visits were fast and I was in and out within minutes, which I never experienced at any other urgent care. Highly recommend!
I wasnt feeling well and decided to try this place because the urgent care by us was full. The office is clean, efficient, and this was the fastest in and out for a quick sore throat check and confirmation.
Painless as can be for my Covid test to return to work! Friendly staff and so informative!!!
I was in and out! Everyone very friendly!
Best urgent care in the Arlington area. Incredibly friendly staff, clean, and fast.
Staff is super polite and friendly. I was having a very bad sinus/cold for about a week and nothing worked (no covid). A very nice lady on the phone squeeze me in for an appointment right away even though they were busy through the afternoon
This is by far the best urgent care facility I've ever visited! I called in the morning and they were able to see me within less than an hour. Every staff member I interacted with was so nice and helpful. The doctor was very thorough and answered all of my questions. Also the facilities were super bright and clean. So grateful to have this place in my neighborhood!
Extremely professional and very quick.
Start by saying this place is CLEAN! To me that is very important - equally important, everyone in this office is extremely nice. I like that they are fast and they make you feel comfortable enough to ask any questions. 10/10 recommend.
Very fast service and friendly staff. Taisha was very nice
Very personal, friendly, and professional. I would recommend!!
Easy online check-in process, friendly staff, and kind, thorough, and thoughtful doctors. After checking in online and driving to the clinic, I saw a doctor within 20 minutes of walking through the door. Highly recommend.
Very professional, clean environment and I was seen sooner
Professional staff, efficient and extremely clean. Highly recommend.
Never had any problems everyone is always very nice
Highly recommend. Dr Zelda Johnson evaluated me. She took the time to listen to me. Im dealing with a scary set of circumstances and Dr Johnson addressed my concerns. She didnt have all the answers, but she was very candid about this and I respect that very much. She did however give me a physical examination. It was this exam that let me know in which direction I should go and Im very grateful to her and to the professional staff there. The nurse practitioner that initially spoke with me ( im bad with names and it wasn't on my paperwork) was very knowledgeable and her demeanor put me at ease. All told just a great group of classy ladies here. Id give them all 10 stars if i could. These are courageous women putting themselves in harms way to help others.
Friendly and fast service!
Easy access and fast test results with courteous personnel!
Tameka made this as fun as it could be and GO STEELERS
Everyone was awsome, Tara my dr and Tameka my nurse took great care of me ,I needed stitches they took me right back,Tameka was amazing with giving me my tetanus shot and in numbing the area for stitches she was very good with the needle barley felt it and everyone took the time to make sure I knew everything about the process,they were all friendly and welcoming I will come here from now on.
Nice people & very quick, efficient & professional. Highly recommend.
My granddaughter went here and had a really good experience. So I was wondering would you guys be able to be my primary care physician? I need to find a new one for myself and my insurance said you guys are on their list.
Went for back pain, was in and out, very friendly staff
Great staff! Saw me quickly & efficiently without a huge wait. I highly recommend!
Went in for a flu test on a Saturday. Everyone was polite and professional. I was seen quickly, got examined and got results reasonably quick too. Overall, nice clean facility as well.
The staff was all friendly and made my child feel comfortable. They took the time to check over all of our concerns thoroughly and explain everything I needed to know. You never would've known the office was busy because everyone treated us like we were a priority and we were never rushed. They are phenomenal!
Fast service and very friendly!
Our initial thoughts weren't as good as we hoped, but in communicating our concerns we were swiftly assured and things were made right. Visited again a second time and things were perfect!
Friendly and fast service.
The staff was amazing! It might not have been the quickest visit, but they kept me updated on the wait time and apologized for the wait more than once. Everyone I came in contact with was very kind. I will definitely return when needed.
Little man wasn't feeling great and they had him in, diagnosed (ear infection) and out in no time. Friendly staff, glad to have PACS in Caroline!
So quick and efficient! Staff is super friendly! Would definitely recommend!
Excellent service, nice people, near home, and no wait!!
Due to weather conditions my entire family has been here several times now and it's amazing. Staff is great and efficient .
The staff were warm, friendly, empathetic and made me feel at ease. I was seen promptly and I felt confident in the Nurse Practitioner's process, diagnosis and treatment. She also has a great sense of humor. I would definitely recommend this facility and if I need to be seen on an urgent basis again I will definitely return there. Great job team!
I went there for the first time yesterday and everyone was FANTASTIC! I got back right away , everyone genuinely seemed concerned and caring . Positive attitudes . I would definitely drive 30 miles away again to go back .
It was my first time there and I was really impressed. Everyone was courteous and professional. The PA was knowledgeable and took the time to thoroughly discuss my issues and answer my questions. I'll definitely go there again.
Very professional. Very knowledgeable. Outstanding customer service. Will go back again if needed.
I have visited PACS Urgent Care on 5 occasions. All of my visits went well. I received great care and attention from the staff. More advertisement needs to shared with the public! Many people do not know that your services are available. Thanks!
The staff was very polite and the wait was reasonable for the day after Christmas. The dr was very nice and did well with handling the baby.
Very kind, courteous and prompt. P.A.Singh very caring and thorough. Very clean office.
Fast, thorough, friendly and effective service. I felt so sick and was so glad I did not need to drive 30 min to be seen!
The doctor and nurses are always great!
Great service highly recommended for your medical needs
They were very friendly and professional. No wait time. I definitely recommend them.
Minimal wait time, professional friendly staff. I will definitely be recommending this place to friends and returning as needed.
Great service, no wait and close to home. Caroline County this is where you should go.
We've been a few times recently after hearing about it through a co-worker. Every time we are seen, the wait time is minimal. We are typically in and out. The staff is extremely polite and helpful. It's a very convenient and pleasant practice.
Had to get a Physical for something I'm starting. Didn't wait very long at all. Very friendly staff. Would definitely go back if I needed.
Very friendly staff and an awesome doctor . I highly recommend pacs urgent care
Very fast, polite people through out the office. Very thankful to have this urgent care in caroline!!
I usually get really scared to go to the doctors. I walked in with my hands shaking and was very uncomfortable. I walked out feeling great. They have great customer service and I will probably go back again if I ever need anything else!
Very quick and efficient
The staff was very friendly and helpful. The process of being seen was quick and easy. The doctor and nurses are very knowledgable. I would recommend PACS Urgent Care to my family and friends.
Friendly and fast!
The doctor I was was really nice! I am glad that I found this office
Nice receptionist, nurse, and very nice doctor. I was nervous, because my granddaughter has autism and has alot of anxiety with doctors. They were great and it was a good experience for her and me! Thank you!
Zero wait time, extremely knowledgeable and friendly staff. Extremely compassionate. Highly recommend
I have never been in an urgent care that was so fast, efficient, friendly, and clean! I was super impressed they were able to get my test results so quickly and will recommend them to all!
Staff very friendly...and the wait time was very short
Fantastic! In and out in a jiffy. Glad to finally have a place close to home too
Love this place. People were really friendly and so close to home
Great service and staff